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your travellers cheques
lost & stolen travellers cheques
frequently asked questions
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home
your travellers cheques
lost & stolen travellers cheques
frequently asked questions
contact us
The information on this site is subject to change at
any time and accepting outlets may, in some instances, have encashment
conditions, resrictions and/or limitations often due to local regulations.
It is therefore advisable to contact the listed outlet in advance to confirm
encashment policies.
Travelex shall not be liable for any loss, damage or inconvenience arising
from any inaccuracies within the information on this site.
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| Lost and Stolen Travellers Cheques |
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| The Worldwide Refund Service |
| If your Travellers Cheques are lost or stolen, please report this to us immediately. Our multilingual Customer Service Centre is available 24 hours a day, 365 days a year. Please note that all refunds are subject to full compliance with the Purchase, Claim and Refund Conditions |
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| How to Claim a Refund |
| To ensure your refund claim is processed as quickly and efficiently as possible, please follow these 3 simple steps: |
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| To contact our Worldwide Refund Service, please call us immediately using one of the following numbers: |
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| +44 (0) 1733 318949 |
| +44 (0) 1733 318950 |
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| You can also find toll-free numbers to use when reporting lost or stolen Cheques, once you have selected the brand of Travellers Cheque from the home page. Please print these phone numbers out and take them with you when you travel. Remember our Customer Service Centre is open 24 hours a day, seven days a week. |
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| Alternatively you can either: |
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| Email us at TCAssistance@travelex.com or |
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| Fax us on +44 (0) 1733 502370 |
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| If you email or fax us, please state clearly your name, full details of the loss and your contact information including telephone number. |
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